Bureaus & Divisions

Field Services Bureau

The Field Services Bureau is the largest organizational component of the Pelham Police Department. This Bureau is commanded by a Captain and encompasses the Patrol Division, K-9 Unit, Traffic Operations Unit, Tactical Operations Unit, School Services Unit, Training, and Code Enforcement.

Patrol Division

The Patrol Division is the most visible and recognizable element of the Pelham Police Department. When a citizen or visitor calls the Pelham Police Department for assistance, the initial responding police officer is assigned to the Patrol Division. Police officers assigned to the Patrol Division handle all of the initial investigative duties that pertain to calls for service in the City of Pelham. These police officers meet with the reporting person, interview witnesses and suspects, collect evidence, render first aid, effect arrests, and conduct traffic crash investigations. The Patrol Division is divided into three shifts that provide police services within the City of Pelham 24/7, 365 days a year. Each Shift is supervised by a Lieutenant, two Sergeants, and is staffed by numerous Police Officers to ensure an efficient and effective patrol response. Many police officers assigned to the Patrol Division have received specialized training in investigative techniques, narcotics detection and investigation, traffic crash investigation, DUI enforcement, evidence recovery, and crisis/hostage negotiation which enhances their career development and response to our City.

School Services Unit

Schools Services Unit is comprised of police officers assigned to each Pelham City Schools educational campus. Known as School Resource Officers, they function as a police officer in the school setting, working as a resource and problem solver, and to act as a mentor to the students. The SROs establish a lasting partnership with their school and their student population. SROs serve as a visible deterrence to crime and handle any incidents that arise at their assigned school during school hours.


Training is primarily tasked with coordinating, developing, and implementing training for all police department personnel, both sworn and civilian. This involves certification courses, specialty courses, annual in-service and re-certification training, and working with other divisions or units to assist with requested or identified training needs.

Code Enforcement

Code Enforcement provides a proactive approach by maintaining a clean, healthy, and safe environment through public education, compliance, and enforcement. It is dedicated to educating and informing citizens of the codes and ordinances established for the City by the Pelham City Council, which set minimum requirements and standards regarding property and structures to promote and protect the public health, safety, convenience, order, and general welfare of all its citizens. These minimum standards are designed to preserve and improve the quality of life for present and future citizens of the City.

Support Services Bureau

The Support Services Bureau is the second organizational component of the Pelham Police Department. Commanded by a Captain, this bureau consists of the Administrative Services Division, Criminal Investigations Division, Communications and Records Division, Evidence Technician Unit, and Property/Evidence Room.

Administrative Services Division

The Administrative Services Division includes court liaison services, computer system operations, uniform and equipment procurement, and radio systems maintenance and operation. Personnel in the Administrative Services Division conduct research to develop, update, and implement rules, regulations and general orders governing the operation of the police department. Additional duties include personnel recruitment and retention, inspection services, internal affairs, budgeting and accounting.

Criminal Investigations Division

The Criminal Investigations Division has the general responsibilities of follow-up investigations of all felony and serious misdemeanor crimes committed within the city limits. They also handle all drug investigations and juvenile investigations. Personnel assigned to the Criminal Investigations Division also gather and maintain criminal intelligence information as well as perform surveillance of suspected criminal activities.

Communications & Records Division

The Communications and Records Division consists of the Police/Fire 911 Dispatch Unit as well as the Records Unit. A civilian manager oversees the Division. Personnel assigned to the Communications Center answer all incoming telephone calls for police information and assistance and dispatch calls for service to the police and fire units. The Communications Center is also one of only two 911 answering points in Shelby County. The Records Unit is responsible for handling all the records produced by police department personnel, the data entry associated with those records, and the distribution of those records when needed by the public or another agency.

Property/Evidence Room

The Property/Evidence Room of the Pelham Police Department stores all property items taken, whether from crime scenes or during a call for service. One element for a successful prosecution depends on how the evidence is handled and preserved. If evidence is not properly packaged and documented at the time a police officer collects it at a crime scene and if the property is not stored properly, or the "chain of custody" is compromised, criminals may go free, putting our community and its citizens at risk. Seized property stored by the Property/Evidence Room comes in many shapes and sizes. Our inventory can include guns, clothing, blood, furniture, vehicles, and literally the kitchen sink. All items in the Property/Evidence Room are preserved from the time they are submitted, through the investigations and analysis, to the time returned to the owner or disposal.