Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Water & Sewer FAQs

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  • Water usage from fire hydrants is strictly prohibited unless permission has been obtained from the Director of Public Works or the Water Works Supervisor. If permission is granted by one of these people, certain procedures must be followed before you begin using water from the fire hydrant. Contact the
    Water & Sewer FAQs

  • Yes, there is a night deposit box located on the west side of the Water Works Office beside the drive-thru payment window. Water Department Address 3111Cummins Street Pelham, AL 35124
    Water & Sewer FAQs

  • The water line running from the meter to a house or business belongs to the owner; therefore, it is the owner’s responsibility to repair the leak. If the leak is at the meter box please call the Water Works office at 205-620-6420 so someone can be dispatched to determine who is responsible for repairing the leak.
    Water & Sewer FAQs