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1. How do I obtain a business license?

If you plan to operate a business in the City of Pelham, you must first meet all requirements. The Building Department will inspect the location to make sure there have been no changes to the building and make sure the building is up to code and the proper zoning for the type of business that is being applied for. Once the inspection is completed and signed off on by the Building Official, we will continue with the process of getting the license.

Building Department Requirements and Permitting

2. What information is required to obtain a license?

- We require a copy of the Articles of Incorporation or if you are a sole proprietor we will require a copy of your Driver’s License.
- If you are state certified we require a current copy of your certification prior to issuing the license.

3. How much is a business license?

- The cost is based on the type of business you are doing in the city.
- We have flat rate fees and fees based on your gross receipts.

4. What are the requirements and costs for a Door-to-Door Solicitors License?

- Each person going door-to-door will be required to complete and application and be identified by the Pelham Police Department.
- Applicant’s who are self-employed (receive a 1099) will be required to purchase their own Business License.
- Applicant’s who are true employees (receive a W-2) can have their company carry the license.
- Each Door-To-Door Solicitors License is $512 for the year.

5. When does my license expire?

All business licenses expire on December 31.

6. What forms of payment do you accept?

- Cash
- Check
- Credit cards - the credit card company charges a fee of 3.5%

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1. How much will my permit cost?

Please see Building Permit Fee Schedule. Also, if you are dealing with commercial properties, there is a State Craft Fee we add with the permit cost. The State Craft Fee is charged $1 for every $1,000. For more information about the State Craft Fee please contact the permit clerk. 

2. I received a stop work order - now what?

Why do I need a permit to do work on my own property?

The City has adopted a comprehensive set of building codes that must be followed on construction projects within the City. These building codes govern the design, construction, alterations, and maintenance of structures. Building codes establish the minimum requirements to safeguard the health, safety, and welfare of the building's occupants. The permitting process is designed to allow the City to ensure that work is in compliance with the building codes.  It also allows the City to ensure that contractors working in the City are properly licensed. 

Why was a Stop Work Order issued?

Stop Work Orders are issued by the City of Pelham when work is ongoing that does not conform to the City’s Code of Ordinances. The most common reason for a Stop Work Order being issued is for ongoing construction work not being properly permitted. The reason a Stop Work Order was issued on your property is listed on the Order. 

How much does a permit cost?

For new construction, the City charges a permitting fee. In response to large-scale events such as a tornado or a flood, the City will often waive all permitting fees. 

How do I obtain a permit?

You can find information about obtaining a permit in several ways:

1. Call the Building Department at 205.620.6409 and a member of the building department staff can walk you through the process and answer any questions you may have.
2. Email us your questions.

   3. All permit applications can be found here.

3. My business is moving into a new building, what do I need to do? How do I get my water turned on?

For your new location in Pelham you will need to have an inspection done. The new business inspection request form will need to be completely filled out and returned to our office, or it can be emailed to us. We perform a life safety inspection, on "new/added" location businesses to be sure nothing has been added without a permit, no loose wires, life safety items in place, etc. Once the business occupancy inspection request forms are returned we will start the internal zoning approval process. When we have zoning approval, we will accept payment for the inspection fee and set up an inspection on the day and time you choose. The building & fire inspectors will inspect in person at the time and day you choose, pending availability. Forms of payment we accept are cash, check and card. However, if you use card (debit/credit) it will charge an extra $3 as a processing fee and we do not accept American Express. Our office is located at Pelham City Hall, 3162 Pelham Parkway, Pelham, Alabama 35124. If you want to mail everything, please mail it to P.O. Box 1479 Pelham, AL 35124 Attn: Building Department.

4. How do I get a garage sale permit? How much are they? How far in advance can I apply for one?

Garage sale permits are $10. The garage sale application can be found here. It can be emailed to us once complete, or you can drop it off in person. Our office is located at Pelham City Hall, 3162 Pelham Parkway, Pelham, Alabama 35124. You can submit for a garage sale permit no more than five days prior to the proposed garage sale. Each garage sale permit is valid for a period not to exceed two consecutive days. You are only allowed two garage sales per calendar year.

5. Is there a permit required for signage?

The City of Pelham Sign Ordinance requires the issuance of a permit to erect, change or alter any type sign. The square footage of the building determines the copy area and height allowed for signs. A plot plan will be needed for any sign. The permit fee is based on the cost of improvement.

View the Sign Permit Application.

6. Does the City of Pelham have a landscaping ordinance?

Yes, Ordinance No. 135-136. For a copy please contact us at 205.620.6411.

7. How can I request an inspection with the City of Pelham?

To set up an inspection call 205.620.6411. To talk with the inspector, call 205.620.6409 or 205.620.6451 until 4:00 p.m. When requesting an inspection provide the permit number and address. All inspections must be set up 24 hours in advance. Please leave a contact number. The inspector will call if there are any questions concerning the inspection. A subcontractor/suppliers list is to be submitted to the Building Department as soon as possible after purchasing permits. A framing inspection will not be scheduled until this form has been returned and all subs/suppliers have been reviewed for a license with the City of Pelham. 

There is a $50.00 first re-inspection fee for all inspections that are set up but not ready at said time and have to be rescheduled. Costs increase to $75.00 for a second re-inspection and $100.00 for a third re-inspection. This also applies to inspections that do not pass and have to be rescheduled. Your City of Pelham Building Permit Card has to be located on your job site in a waterproof enclosure and visible from the front of the structure being built. Failure to display your building permit card as outlined will result in no inspection and a $50.00 re-inspection fee. This permit card will reflect the status of your job; if the inspector signs and dates the approval of the inspection, continue with work or call 205.620.6411 and ask about the status of the inspection. If the inspection is turned down, the contractor will be charged a re-inspection fee, and the inspector will call the contractor to advise what needs to be fixed. All contractors are given ten (10) business days to pay for re-inspection fees. All re-inspection fees must be paid before a final inspection can be scheduled.

8. Is a contractor required to be certified by the contractor's board to do commercial construction?

Yes, this is a state requirement.

9. What is the time frame when submitting plans to obtaining building permit?

Pelham has a ten business day turn around period for all commercial projects. For all residential projects, Pelham has a three to four business day turn around period.

10. How many sets of plans are required for construction?

Two sets of complete drawings are required for residential construction. Two sets of complete, stamped and signed, drawings for commercial construction. If civil plans are needed for commercial projects, three sets of complete stamped and signed.

11. What are the City of Pelham codes dealing with buildings, construction, and related activities?

For a full list of codes used by the City of Pelham, please see the Building and Codes page.

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1. What number do I call for Ad Valorem tax information?

Phone: 205-670-6900
Property Tax Commissioner
102 Depot Street
P. O. Box 1298
Columbiana, AL 35051

2. What number do I call for the County Highway Department?

Call 205-669-3880.

3. What are the names of the Mayor, City Clerk, and Council members?

- Mayor Gary W Waters
- City Clerk Marsha Yates
- Rick Hayes, Council President - Place 1
- Ron Scott - Place 2
- Beth McMillan - Place 3
- Maurice Mercer - Place 4
- Mildred Lanier, President Pro-Tempore - Place 5

4. What is the address and telephone number of the Health Department?

Shelby County Health Clinic
1000 County Services Drive
Pelham, AL 35124
Phone: 205-664-2470

The health clinic is located on County Road 35 that runs parallel to I-65 and intersects with County Road 52. Traveling south on I-65, please take Pelham/Helena exit 242. The clinic is located on the opposite side of I-65 from the Colonial Pipeline Tanks.
For your convenience you may link to the bureau's website.

5. Where can I renew my driver's license?

Shelby County Branch License Bureau
1000 County Services Drive
Pelham, AL 35124
Phone: 205-620-6600

The license bureau is located on County Road 35 that runs parallel to I-65 and intersects with County Road 52. Traveling south on I-65, please take exit 242 the Pelham/Helena exit. The license office is located on the opposite side of I-65 from the Colonial Pipeline Tanks. Shelby County License Bureau Website

6. What number do I call for Animal Control?

Call 205-620-6416.

7. Does Pelham have a Chamber of Commerce?

The Greater Shelby County Chamber of Commerce serves businesses throughout the county and the Birmingham Metro area. They offer many networking opportunities. They are located in the County Services Building.

Greater Shelby County Chamber of Commerce
1301 County Services Drive
Pelham, AL 35124
Phone: 205-663-4542

Greater Shelby County Chamber of Commerce Website

8. Does the city provide residential garbage service?

The city contracts with Advanced Disposal to provide residential garbage service. Please call 205-620-6420 to begin or discontinue residential garbage service.

9. Where can I pay a traffic ticket or appear in City Court?

You can pay traffic tickets at Pelham Municipal Court located at:
Police/Court Building
32 Philip Davis Street
Phone: 205-620-6407

10. Who repairs street lights?

Alabama Power maintains street lights. You can contact their Customer Service at 800-245-2244, or online.

11. Whom do I talk to about a business license or permit?

For business licenses or permits, contact the Business License Department at 205-620-6480.

12. What is City Hall's address?

Pelham City Hall is temporarily located at: 401 Southgate Drive, Pelham, AL 35124
Phone: 205-620-6400
Fax: 205-663-0050

Directions to Pelham City Hall

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1. When should I change my smoke detectors?

We recommend that you change the batteries in your smoke detectors twice a year. The easiest way to remember is to change them when Daylight Savings Time begins and ends.

2. Is it permissible to visit a Pelham Fire Station?

Yes. We ask that you come by during normal business hours 8 a.m. to 5 p.m.

If you are bringing a group, we ask that you call us at 205-620-6500 to schedule a time so that we are prepared for your visit.

3. When I dial 911 from a phone in Pelham, who answers my call?

When you dial 911 from any residence located in the city limits of Pelham, your call is routed to a Public Safety Answering Point (PSAP) located in the police department at Pelham City Hall. A dispatcher that is an employee of the City of Pelham then processes your call.

4. Can I have my blood pressure checked at a Pelham Fire Station?

Yes, personnel at any of the five fire stations will be glad to check your blood pressure during normal business hours, 8 a.m. to 5 p.m. You can contact us at 205-620-6500 for more information.

5. What is the insurance Service Office (ISO) Fire Protection Class Rating for the City of Pelham?

The current ISO rating for the City of Pelham is a Class Two. For more information, contact us at 205-620-6500.

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1. Do I qualify as a food truck?

A food truck is a self contained vehicle, trailer or pushcart that serves prepared foods or prepares and serves food in various locations of the city.

2. Do I need a business license?

Yes. All food trucks operating in the city must obtain an annual business license from the City of Pelham. Business licenses are issued for the period beginning January 1 and ending December 31 of each year. This license must be posted in a visible location at all times.

View the Food Truck Business License Application.

3. Where can I set-up my food truck?

• All food trucks must be located off of the public rights-of-way
• No food truck may operate past the hours of operation of the business in which they are located, or 11:00 p.m., unless they have the mayor’s written approval.
• You may only operate in areas zoned non-residential unless you have obtained a permit from the Parks and Recreation Department to operate in city mini-parks or have HOA approval to operate in local neighborhoods.
• All food trucks must have written approval of the business owner for each location at which the food truck operates.  
• All food trucks must have a business license from the City of Pelham to operate in the city.
• No food truck shall operate in excess of three consecutive days in any one location.
• No food truck shall operate on more than two individual sites per day.
• No more than 1 food truck shall operate on the same site per day without the mayor’s written approval.
• Food trucks shall not be located within 200 feet of the main entrance of the nearest restaurant during the restaurant’s posted hours of operation.
• No food trucks shall be located a minimum of 25’ away from any fire hydrant, sidewalk, utility box, ADA accessible ramps or building entrance.
• No food truck shall occupy parking spaces required to fulfill the minimum requirement of a principal use.
• No food truck shall obstruct or encroach upon fire lanes, vehicular access ways or pedestrian walkways.
• Food truck signage is limited to signage located on the mobile food unit.  No portable signage is allowed.
• During the time of non-operation, the food truck and all associated vehicles, including any tables, chairs and umbrellas, etc. must be removed from the premises.

4. What are the permitted hours of operation for food trucks?

No food truck may operate past the hours of operation of the business in which they are located, or 11:00 p.m., unless they have the mayor’s written approval.

5. Who is responsible for food and trash disposal?

Food trucks are responsible for the proper disposal of waste and trash associated with the operation. Trash receptacles must be within three feet of the truck. City trash receptacles shall not be used.

6. Are there restrictions on sounds/signage?

• No amplified bullhorns, flashing lights or other distraction shall be permitted.
  
• Signage is limited to signage located on the truck; no portable signage is allowed.

7. What other agencies must grant approval for food trucks?

Shelby County Health Department approval is required. Shelby County Health Department

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1. Whom can answer a question about my health insurance?

For links, see the health insurance page.

2. Whom do I call for information concerning state retirement?

For contact information, see the State Retirement page.

Show All Answers

1. How do I get a Library Card?

Come by the library during our regular hours to register for a library card. Bring your photo ID. If your ID does NOT have your current address, please bring in something that shows your current address and YOUR name. For example, a bill, piece of mail, or lease agreement. If you are under 18, your legal guardian will need to come with you to sign the application. 

2. Is a Library Card free?

Yes! Library Cards are free for Shelby County residents or for individuals who work in Shelby County.

3. Can I use my Shelby County Library Card at Pelham Library?

Yes. The Pelham Library is part of the Shelby County Library Cooperative. If you have gotten a library card from one of the other libraries in the County, it is good here! 

4. Can I use my Hoover Library Card at Pelham Library?

Sorry, no. Hoover is part of the Jefferson County Library Cooperative, not the Shelby County Cooperative.

5. How long can I borrow Library items?

Items belonging to Pelham Library check out for the following timeframes:  

• Book, Magazines, & Audiobooks = 14 days  
• Movies, Music, & Video Games = 7 days  

Items (except new releases) will auto-renew unless someone else has requested it.

6. How do I log into my Library Account?

1. Visit pelhamlibraryal.gov and click on "Library Account" on the top of the screen.
2. Your barcode number is found on the back of you library card. Type in the full number without spaces.
3. Your password is your birth month and birth date. (Ex: January 1^st = 0101)

7. How do I request an item online to pick up at the Library?

1. Visit pelhamlibraryal.gov and log into your library account.
2. Click on the word "Search" and choose "Keyword" from the drop-down menu.
3. Press the search icon (magnifying glass) and scroll through the results. When you find the item(s) you want, click on "Place Request".

8. How do I activate my Reading History?

1. Visit pelhamlibraryal.gov and log into your library account.
2. Click on "Contact Information and Preferences" and scroll to the bottom.
3. Find and checkmark the box next to "Maintain Reading History".
4. Select "OK" from the pop-up box and then click "Submit Change Request".

9. How do I check out digital materials?

We have two services for digital books, movies, music, and other items: Hoopla and Overdrive.

We also offer free access to The Wall Street Journal and New York Times: Learn more about digital Newspapers

10. How do I access Overdrive?

Download the Libby App or go to Camellia.Overdrive. Follow the direction to create an account. You will need  your library card number and PIN (month and day of your birthday as a 4-digit number). If you do not have a library card, you may get an instant digital card.

11. How do I access Hoopla?

To access materials through Hoopla, download the Hoopla App or go to Hoopla.com. Follow the directions to create an account. You will need  your library card number and PIN (month and day of your birthday as a 4-digit number). If you do not have a library card, you may get a temporary account.

*You must be a Pelham resident for access to Hoopla.

12. What are some of your most helpful online resources?

• Genealogy with HeritageQuest Online
• Mango Language Learning
• Daily access to New York Time & Wall Street Journal
• Test prep, job-skill courses, and more with Learning Express Library
• Research databases by visiting Alabama Virtual Library
• Chilton automotive repair manuals
• Live, online tutoring (K-college) with Homework Alabama
• Step-by-step tutorials for Microsoft Excel, Word, computer basics, and more!

13. How do I find out about Library programs?

• Access the library's calendar of events
• Sign up for the library's newsletter 
• Follow Pelham Public Library on Facebook & Instagram.

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1. Do I need a permit to install a fence?

For most fences, a permit is not required, but there are location and height requirements for fences. Please call the zoning office if you have questions.

2. Can I keep chickens on my property?

Chickens are only allowed on properties that are zoned for Agriculture. Refer to the FAQ about finding your zoning district to determine whether you are allowed to keep chickens on your property.

3. Can I run a business out of my home?

Under some circumstances, you can operate a home occupation. Most home occupations are a home office, but as long as you can meet the requirements for a home occupation, you may complete an application and submit it to the revenue office.

4. How do I report a zoning violation?

We encourage you to visit the Report a Concern page on this website. If you do not have an account, you will need to create one. There is no cost for the account. Once you are logged in, choose Suspected Zoning Violation on the Report a Concern page to provide the information.

5. How do I apply for a sign permit?

A permit is required for both temporary banner signs and permanent signs. We encourage you to review the Sign Ordinance before applying. When you are ready to apply, please download the Sign Permit Application and follow the instructions.

6. How do I find my zoning district?

View the City of Pelham's zoning map. You can always call the zoning office to verify zoning if you are unsure.

7. What are the advantages of zoning?

Zoning helps communities make the best decisions on how land is used to ensure compatibility. At its best, it protects residential neighborhoods from being subjected to intensive commercial and industrial uses. In a nutshell, it keeps the city organized and balanced.

8. Why should people care about the Zoning Ordinance?

First, planning and zoning ensure that Pelham residents and business owners are healthy, safe, and thriving. Secondly, we desire to create residential communities that feel like home and are aesthetically pleasing. At the same time, commercial districts are planned in a manner that will be safe and appealing to the citizens while resulting in a growing economy.

9. What are some of the most common zoning violations in Pelham?

The most common violations are rooted in concern for public safety. First, signs with a lot of movement or placed in the public right of way can distract drivers and possibly cause accidents. The second most common violation is illegal parking. Parking in one's yard or areas not approved for parking can pollute the groundwater and environment and can detract from the beauty of our neighborhoods and business districts.

10. What is the process for addressing zoning violations?

We strive to develop relationships with residents and business owners. Doing so allows us to explain and educate them on the origin and purpose of the ordinance as it relates to the comprehensive plan. Most of the time that helps to de-escalate situations. Once we explain the big picture, most understand why we bring violations to their attention. We aim to communicate in person at first contact and give a reasonable timeframe to comply. When the deadline expires without compliance, we send a letter with a final deadline. If the property owner is still non-compliant after that deadline, the case goes to Pelham Municipal Court, where a judge may impose fines.

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1. My vehicle has been impounded. What do I do?

Vehicle owners must come to the Pelham Police Department to obtain a vehicle release.

An impounded vehicle will only be released to the registered owner of the vehicle. The registered owner is considered to be the person who is registered as being the owner according to State of Alabama vehicle records such as the vehicle title or vehicle registration. Ownership must be verified by one of the following: title, application for title, tag receipt, and/or bill of sale.

Picture identification must be presented to verify identity of vehicle owner. Any of the following documents are acceptable: Driver's license from any U.S. state or territory, ID card from any U.S. state or territory, U.S. passport, U.S. military ID, AST-60 form, U.S. Certificate of Naturalization, U.S. permanent resident card, U.S. employment authorization card, foreign driver's license, foreign passport, or consular ID card.

At the time of release, the legal registered owner must provide a valid and current driver's license.

• Current and valid driver's license from any U.S. state or territory.
• AST-60 Form if arrested for DUI (provided at time of arrest).
• If the legal registered owner has no driver's license, an expired license, a suspended license, a revoked license, or a cancelled license, he/she must have a driver, with a valid license, accompany them to the police department to obtain the vehicle release. Only a licensed driver will be allowed to drive the towed vehicle away from the impound lot.

Location of Impound Lots

Impounded vehicles may be retrieved between the hours of 8:00 a.m. to 6:00 p.m., seven days a week from the wrecker service impound lots listed below. You must obtain the vehicle release paperwork before going to the wrecker service impound lot.

Kirkland's Wrecker Service
1365 McCain Parkway
Pelham, AL 35124

Wheeler Wrecker Service
3180 Lee Street
Pelham, AL 35124

Vehicle Release Information page.

2. Where are you located?

We are located at 32 Philip Davis Street. Pelham Police Parking Map

3. Where should I park when visiting the Pelham Police & Court Building?

View the parking map.View the parking map.

4. How do I obtain a permit to carry a firearm?

Please contact the Shelby County Sheriff's Office at 205.669.4181, or visit their website to obtain a pistol permit.

Shelby County Sheriff's Office Website

5. How do I request a criminal record check?

Contact the Records Division at 205.620.6443 or 205.620.6463 for more information.

6. How do I get a copy of a police accident report?

Reports are ready in three business days. There is a fee of $10 per report. You can request your report two ways.

Online

You may request a copy of your vehicle crash report or incident report online.

• Vehicle crash report
• Incident report

In Person

The records window is open Monday through Friday from 8:00 a.m. - 5:00 p.m. We accept cash and check payments only. You must present a valid government-issued photo ID for verification.

7. How do I know if filing an online police report is right for me?

Question: What do I do if this is an emergency or if online incident reporting is not right for me?
Answer: If your incident is an emergency, call 911. If non-emergency, call 205.620.6550.

Question: What do I do if the incident took place outside of Pelham city limits?
Answer: If the incident took place outside of the City of Pelham please call the police department for that city.

Question: What is a known suspect and what do I do if I have that information?
Answer: A known suspect is when you or someone else knows the person or where to find the person who committed the crime or the license plate number of the vehicle the suspect(s) were in. If you have known suspect information, please call 205.620.6550 to report the incident.

Question: What do I do if the incident happened on a state freeway?
Answer: If the incident took place on a state freeway please call the Highway Patrol Office nearest you.

8. Do you have a list of approved bail bond companies?

Yes. Below is a list of approved bail bond companies:

1. A&S BAIL BONDING CO INC: 205.663.4029
2. AAA Alabama Right Choice Bail Bonding: 205.326.3222
3. Bail Bond Brother LLC: 205.419.3004
4. BAMN Bail Bonding Agency, Inc.: 334.233.5589
5. Blue Sky Bail Bonds Inc.: 205.837.0179
6. JM Bail Bonding Inc.: 205.426.8181
7. Price Bail Bonds: 205.358.7474
8. Rush Bail Bonds: 205.670.5335 or 205.682.6001
9. Wade Bail Bonding LLC: 205.663.0511

9. How do I find out if a registered sex offender lives near me?

Search for registered sex offenders by entering your address in the Sex Offender Registry Website.

10. Where can I find a list of crisis and/or social service resources?

• Pelham Police and Fire Resource Guide (English)
• Pelham Police and Fire Resource Guide (Spanish)
• Shelby County Community Resource Guide
• Pelham Police Identity Theft Resources

11. How do I file a complaint against a Pelham Police Officer?

Review instructions to file a complaint.

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1. What is considered timely payment?

Payment is considered timely if delivered or postmarked by the postal service on or before the due date. If the due date falls on a weekend or City observed holiday, payment is considered timely if hand-delivered or postmarked on the next business day.

2. When are business license renewals due?

The renewal of a business license is delinquent after January 31. Penalty and interest are imposed for licenses renewed after that date.

3. What is the business license year?

The City of Pelham business license year runs January 1 through December 31.

4. When is a City of Pelham business license required?

A business license is required by any person or other entity prior to starting any service or business activity in the City of Pelham. Inspections from both the Building Department and Fire Department must be made prior to occupancy and the issuance of a business license. When completing the license application, the business must also complete an inspection request form and pay the required inspection fee. Once both inspections have been made and approval is given, the business license will be issued and the business can occupy the location. If you have questions about the process or code requirements please call City Hall at 205-620-6400 or the Fire Department at 205-620-6500.

5. When are taxes due?

Taxes are due by the 20th day of the month following the reporting period in which the tax is collected or accrued.

6. What are the tax rates?

- Sales/Sellers Use - General 4%, Automotive 1%
- Consumers Use - General 4%, Automotive 1%
- Rental - General 2%, Automotive ½ %
- Lodgings - 6%
- Liquor - 5% of purchase price
- Gasoline - $0.02 per gallon

7. What taxes are administered by the City of Pelham Revenue Department?

Taxes administered by the City of Pelham include: sales/sellers use, consumers use, rental, lodgings, gas, wine, liquor and business licenses.

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1. Who is responsible for repairing and replacing street signs?

Street signs on city streets are installed by the developer at the time of initial development. The developer is responsible for these signs for a period of one year after installation. After this one-year period the Street Department is responsible for maintaining street signs on city streets. You may report a broken or missing street sign by calling the Street Department at 620-6416 or by submitting an online ticket.

Action Request form.

2. How do I order a new garbage or recycle bin?

To order garbage or recycle bins, you may call the Water Department at 205-620-6420.

Action Request form.

3. How do I report a traffic light that is malfunctioning?

The city contracts out the repair of traffic lights to a local company. To report traffic light problems you may call the Street Department at 205-620-6416.

Action Request form.

4. Who do I contact about a nuisance or stray dog in my area?

Street department personnel handle the animal control duties. Guidelines for animal control complaints are available in the animal control section of this website. You may report a stray or nuisance dog by calling the street department at 205-620-6416 or by submitting an Action Request form.

5. Who is responsible for repairing broken storm drain lids?

The street department repairs storm drain lids on city streets that have been installed for more than one year. The developer is responsible for repairing those that have been installed for a lesser period of time. In either case, you may report broken storm drain lids by calling the street department at 205-620-6416 or by submitting an Action Request form.

6. When will my yard be repaired after a water main break?

After the water department repairs a leak, topsoil is normally placed in the yard within 2.5 to 3.5 weeks. Sodding or seeding of the yard is done after the ground has had time to settle. Depending on the severity of the leak, it may take two or three good rainfalls for the necessary settling to occur. For more information, contact us at 205-620-6420.

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1. Where do I vote for municipal elections?

The Pelham Civic Complex & Ice Arena is the polling place for municipal elections. 

Civic Complex website.

2. Who is my county commissioner?

The commissioner is David Elwyn Bearden, you can contact him at 205-988-4483.

3. Who represents Pelham residents in Montgomery and Washington?

Alabama House of Representatives
- Mike Hill, District 41: 334-242-7715
- Arnold Mooney, District 43: 334-242-7600
- April Weaver, District 49: 334-242-7731

Alabama Senate
- Cam Ward, 14th District: 334-242-7873
- Slade Blackwell, 15th District: 334-242-7851
- J. T. “Jabo” Waggoner, 16th District: 334-242-7892

6th Congressional District
- Honorable Gary Palmer
- 3535 Grandview Parkway, Suite 525
- Birmingham, AL 35243
- Phone: 205-968-1290
- 442 Cannon House Office Building
- Washington, D.C. 20515
- Phone: 202-225-4921
- Fax: 202-225-2082

U. S. Senators
Honorable Richard Shelby
- 321 Federal Building
- 1800 5th Avenue North
- Birmingham, AL 35203
- 205-731-1384
- 110 Hart Senate Office Building
- Washington, D.C. 20510-0103
- Phone:202-224-5744
- Fax: 202-224-3416

Honorable Jeff Sessions
- 341 Federal Building
- 1800 5th Avenue North
- Birmingham, AL 35203
- Phone: 205-731-1500
- 493 Russell Senate Office Bldg.
- Washington, D.C. 20510-0104
- Phone: 202-224-4124
- Fax: 202-224-3149

Show All Answers

1. Can citizens use water from a fire hydrant?

Water usage from fire hydrants is strictly prohibited unless permission has been obtained from the Director of Public Works or the Water Works Supervisor. If permission is granted by one of these people, certain procedures must be followed before you begin using water from the fire hydrant. Contact the Water Works Supervisor.

2. Can I pay my bill before or after normal business hours?

Yes, there is a night deposit box located on the west side of the Water Works Office beside the drive-thru payment window.
Water Department Address
3111Cummins Street
Pelham, AL 35124

3. Who is responsible for repairing a leak between the water meter and my house?

The water line running from the meter to a house or business belongs to the owner; therefore, it is the owner’s responsibility to repair the leak. If the leak is at the meter box please call the Water Works office at 205-620-6420 so someone can be dispatched to determine who is responsible for repairing the leak.